Project background
Where is the Door? project was developed as part of the IF COVID-19 Response Plan, in response to the social and economic impact of COVID-19 on the community, and the greater numbers of people needing assistance, many of whom have never accessed social services before.
In 2023, pressure from interest rate rises and a higher cost of living is creating increased stress for individuals and families. Financial pressure can impact mental health and can be linked to increasing incidents of family and domestic violence. More people are reaching out for support for the first time and are unsure to where to go for help. Where is the Door? project is an early intervention approach to look at innovative ways for people to access the right services at the right time.