Connecting people to the right help at the right time!

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The Where’s the Door? Project was initiated in 2020 in recognition that COVID-19 was impacting increasing numbers of people who were new to hardship and vulnerability and didn’t know about available community supports and services.

The Where is the Door? project aims to improve and test new ways of connecting vulnerable people to available supports and:

  • Enable timely access to services by ensuring people are aware of the supports available to them and how to access relevant supports.
  • A broad understanding and increased literacy for community members to help support and link family, friends, and neighbours to available supports.
  • Build on existing knowledge and approaches and develop the best approach to ensuring people seeking assistance across the Southwest Metropolitan region receive the right help, at the right time, by identifying and engaging early with people seeking or needing assistance.

Imagined Futures commissioned consultant Pauline Logan to explore how the Imagined Futures partnership could strategically build on existing knowledge and approaches to develop the best model for ensuring people seeking assistance across the South-West Metropolitan region receive the right help, at the right time, by identifying and engaging early with people seeking or needing assistance.  Pauline documented her findings into a report which can be found here by clicking on this link.